Design Researcher

Overview

We are looking for a Design Researcher who uncovers the human needs that drive product decisions. You will plan and conduct user research that informs everything from strategic direction to interaction details.

Responsibilities

• Plan and conduct user research studies including interviews, usability testing, and field studies
• Synthesise research findings into personas, journey maps, and actionable recommendations
• Collaborate with designers and strategists to ensure research informs design decisions
• Develop research frameworks and methodologies tailored to client contexts
• Present research findings to clients and stakeholders with clarity and conviction

Basic Qualifications

• 3+ years in design research, UX research, or human-centred design
• Strong qualitative research design and facilitation skills
• Experience with usability testing and behavioural observation methods
• Excellent synthesis and communication abilities
• Portfolio demonstrating research impact on product or service design

Preferred Qualifications

• Advanced degree in HCI, anthropology, psychology, or related field
• Experience researching B2B enterprise products and workflows
• Familiarity with quantitative research methods and survey design
• Experience in design consulting or agency environments

Technologies

Compensation & Benefits

• Competitive salary commensurate with experience and location
• Remote-first work environment with flexible scheduling
• Annual professional development budget for conferences, courses, and tools
• Health, dental, and vision insurance coverage
• Equity participation in the firm's growth
• Equipment stipend for your home office setup