Quality Assurance Specialist

Overview

We are hiring a Quality Assurance Specialist who ensures that everything we deliver meets our standards. You will establish quality frameworks, conduct audits, and drive continuous improvement across projects and operations.

Responsibilities

• Develop and maintain quality standards, checklists, and review processes
• Conduct project audits and deliverable reviews against quality criteria
• Track and analyse quality metrics, identifying trends and root causes
• Facilitate post-project retrospectives and continuous improvement initiatives
• Train teams on quality practices and documentation standards

Basic Qualifications

• 2+ years in quality assurance, quality management, or operations
• Understanding of quality management systems and methodologies
• Strong analytical and documentation skills
• Experience conducting audits and reviews
• Excellent communication and training abilities

Preferred Qualifications

• ISO 9001 or equivalent quality management certification
• Experience in professional services or consultancy quality management
• Background in process improvement or Lean methodologies
• Experience with project management and collaboration tools

Technologies

Compensation & Benefits

• Competitive salary commensurate with experience and location
• Remote-first work environment with flexible scheduling
• Annual professional development budget for conferences, courses, and tools
• Health, dental, and vision insurance coverage
• Equity participation in the firm's growth
• Equipment stipend for your home office setup